Maven Airlines Challenge
Use passenger survey data to help an airline improve customer satisfaction ratings.
May 18, 2022
Start date
Jun 12, 2022
Deadline
Free Annual Membership
Grand Prize
Live Finalist Voting Video
Challenge Objective
For the Maven Airlines Challenge, you'll be assuming the role of Senior Data Analyst for Maven Airlines, a US-based airline headquartered in Boston, Massachusetts.
The latest passenger survey results just came in and it looks like the satisfaction rate dipped under 50% for the first time ever. The leadership team needs to take action fast, so they've brought you in to analyze the data and find the key areas to focus on for getting back on track.
Your task is to recommend a data-driven strategy for increasing Maven Airlines' satisfaction rate, and present it in the form of a single page report or dashboard.
About the Data Set
Customer satisfaction scores from 120,000+ airline passengers, including additional information about each passenger, their flight, and type of travel, as well as ther evaluation of different factors like cleanliness, comfort, service, and overall experience.
Official Terms & Conditions
For this challenge, Maven Analytics will give away up to 3 Annual Pro individual subscriptions (including awards for "First-time Entrant", "Fan Favorite" and "Challenge Winner").
After the 1 year period, subscriptions will renew at full price unless canceled (cancel at any time).
A "First-time entrant" is a Maven Analytics user who has published a project to Showcase assigned to a Maven Challenge for the first time.
To be eligible, you must publish your project and submit your entry prior to the challenge deadline
The "Fan Favorite" winner will be determined based on project likes on the Maven Showcase page exactly 1 week after the challenge deadline, and other finalists and winners will be selected by the Maven Analytics team via live vote, and announced from the Maven Analytics LinkedIn account.
No purchase is necessary to enter.
Missed the challenge deadline? No problem! All Data Playground datasets are free and available for download anytime – feel free to dig in!
